I make things for the cyber and the hoomans.
A lot of people think that the interface for their product needs to use the same colors as their brand. In reality, the color palette used for a brand (logo, etc) has different goals from a UI, and being forced to use the same palette can be limiting and have unintended consequences.
I was listening to a conversation (eavesdropping) about inspiration and thought to myself, “Does inspiration happen more frequently when you’re not as experienced at your craft because it’s easy to have lots of bad ideas?” Then, as you grow in experience and craft, inspiration happens less frequently – not because you’re having less ideas, or a decrease in inspiration, but because your brain is less receptive to bad ideas. It filters through the cruft more efficiently and rejects the bad ideas before you’ve had a chance to even register them.
In some ways, this post is definitely a rant. It’s about being frustrated by (what seems like) an industry-wide misperception. As a designer, but my job isn’t to make things pretty. My job is to make sure users are delighted by the product, app, or website that I’ve worked on. It’s to make software that’s humanly relatable.
We’ve all dealt with this: Horrifying password creation experiences. I was trying to set up an account with a service that’s mandatory for me to use… I followed their instructions for setting up a password, but this error message came up each of the 7 times I tried submitting the form:
So a friend and I walk into Press Coffee, which is spectacularly close to the 29th Drive office. While waiting in line, an older gentleman notices my beard, which at this point is long enough to attract attention. Now, it was quite noisy, and this gentleman had an accent which made him hard to understand at first. I’m quite American in that I only fluently speak American English, so accents are sometimes impossible for me to understand (Never mind the fact that my hearing has been damaged from far too many Punk Rock shows in my youth). He commented on my beard, and since I couldn’t quite understand, I replied with “Oh, thank you.”
I’ve decided to start recording all the little UI failures I experience in software. Mostly because they are funny; having a collection of these is also good for teaching myself about patterns to avoid. The first (which I’m sure I sent out to Twitter) comes from Apple’s Messages app: it has to do with poor syncing of the read/unread status of an iMessage. Instead of clearing the unread status of the icon, it displays a negative number. Not sure if this is fixed yet.